Accessibility statement

MIK Museum of Industrial Culture is committed to ensuring that our digital offerings are accessible to people with disabilities. We are therefore continuously improving user-friendliness and ease of use for all people. To this end, we apply the relevant accessibility standards (WCAG 2.2, BITV 2.0, EN 301 549). This accessibility statement applies to the website published at mik-osnabrueck.de.

Our services are currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Ordinance on Barrier-Free Information Technology (BITV 2.0) in conjunction with EU Directive 2016/2102.

• Accessibility cannot be guaranteed for embedded content from third parties or content from other sources.

• Some elements of our website may not be accessible via keyboard

• Subtitles are not always available in videos.

• There are currently no alternatives to audio files.

  This statement was created on 26 June 2025.

  Self-assessments were carried out using tools such as WAVE, Google Lighthouse and Screaming Frog to create this statement. In addition, manual tests were carried out to check keyboard usability and screen reader compatibility.

Have you noticed any accessibility issues or barriers to using the website that are not listed here? Do you need help using our services? Please contact us.

We will explain what barriers exist and what exceptions we have made in the accessible design of our website. We will answer your questions as quickly as possible and within the statutory period of six weeks.

You can contact us at this address:

Museum Industriekultur Osnabrück gGmbH
Süberweg 50a
49090 Osnabrück
Telephone: +49 (0) 541 91 27 845
Email: info[at]mik-osnabrueck.de

If you are not satisfied with the response you receive from the above contact, you can submit an application to the arbitration board set up by the State Commissioner for People with Disabilities in Lower Saxony to initiate arbitration proceedings in accordance with Section 9 d of the Lower Saxony Disability Equality Act (NBGG).

The arbitration board is responsible for settling disputes about accessible information technology between people with disabilities and public authorities in Lower Saxony.

You can contact the arbitration board at this address:
Arbitration board pursuant to Section 9 d NBGG
in the office of the Lower Saxony State Commissioner for People with Disabilities
at the Lower Saxony Ministry of Social Affairs, Labour, Health and Equality (MS)
PO Box 14130001 Hanover
Phone: +49 511-120-4010
Email:schlichtungsstelle[at]ms.niedersachsen.de

You can submit an application to initiate arbitration proceedings to the arbitration board. The application can be submitted by completing an online form, in writing by post, by email or for recording at the arbitration board’s office.

The arbitration proceedings are free of charge and legal representation is not necessary.